Terms & Conditions

 

Who are we?

Radio Equipment Sales is a company dedicated to providing purposeful, functional communication products. Radio Equipment Sales is part of Argosy Communication Products Ltd. (www.acpltd.ca)

 
Can I talk to someone?
Yes, our number is 250-479-9662
 
Do you have a store?
Our Store is Located at #4 - 2727 Quadra Street, Victoria, BC V8T 4E5
 
Can I collect my ordered item?
Yes you may - Our Store is Located at #4 - 2727 Quadra Street, Victoria, BC V8T 4E5
 
Why would I buy from you?
Convenience , Product Range and Service.
‘Buying a communication products made easy and shipped fast ! ‘
 
International Orders, Do you ship outside Canada?
No unfortunately not. This is due to the difficulty in complying with all the various international import / export regulations.
 
Is your website secure?
Yes, all transactions are processed securely via PayPal.

PayPal has many benefits such as;
• Following every payment, PayPal provide you with an email confirming your transaction.
• AntennaShop.ca receives payment from PayPal without ever seeing your financial information.
• A Buyer Complaint Policy in the unlikely event there is problem with your purchase.
 
 
Will tax be added to my order?
Tax is added to orders depending on the region of Canada you are in.
 
Do you have products in stock?
Unlike other stores, we do not sell a product unless we have it. Items that are not in stock will be temporarily removed from the web site ensuring you cannot purchase an item that’s not in stock.
So, if you can buy it... that means it's in stock.
 
Returns & Exchanges, Can I return an item purchased?
Yes, you can return anything you buy from us anytime up to 14 days from purchase.

Returned the item for exchange or a full refund. Once the item is received it will be replaced or refunded.
 
 
 
What happens if an item is faulty?
If an item arrives and it is in some way faulty ( does not work ) or broken, we will replace it immediately. Don't worry, this hardly ever happens, but if it does we'll look after you. Please contact us as soon as possible and we'll help you out.
 
Shipping, How long will it take to receive my order?
Your order should generally receive your order within 3-6 business days.
 
What delivery service do you use?
All orders are shipped via Canadian Postal Service.
 
When will my order ship?
Your order will ship within 24-48 hours. We ship Monday to Friday.
 
Where will my item ship from?
Your order will ship from our facility in the Canada